Privacy Policy
Last updated 6/30/2026
## Privacy Policy
The Studio (operated by TPP Network) takes your privacy seriously. This page explains what we collect, why we collect it, and what your rights are.
### What we collect
When you book a session we collect:
- Your **name, email and phone number** so we can confirm the booking and reach you about it.
- Optional **company name and notes** if you choose to share them.
- **Guest emails** that you choose to add to a booking — only so we can email them their session details.
- **Booking details** themselves: studio, date / time, equipment, extras and the price you paid.
When you visit the site we also collect minimal **technical data** (browser type, anonymised IP, the page you were on) for security and aggregate analytics. We do not sell this data.
### Why we collect it
- To deliver the session you booked.
- To send confirmation, reminder, and post-session emails.
- To meet legal and accounting obligations (receipts, refunds, audit).
- To improve The Studio (aggregated statistics only — never your individual data).
### Who we share it with
- **Service providers** that help us run the platform (email delivery, hosting, payment processing). Each is contractually bound to keep your data private.
- **Authorities**, only if compelled by a valid legal request.
- Your guests, only the booking details you chose to share with them.
We do **not** sell your data to advertisers.
### How long we keep it
- Booking + payment records: kept for as long as legally required for tax / accounting (currently 5 years in Egypt).
- Marketing emails: only if you opted in — you can unsubscribe at any time.
- Technical logs: capped at 90 days.
### Your rights
You can ask us to:
- **Show** you what data we hold about you.
- **Correct** anything that's wrong.
- **Delete** your account and personal data (subject to the retention period above).
- **Stop using** your data for any optional purpose like marketing.
To exercise any of these rights, email or WhatsApp us on **01037970576**, or reply to any of your booking emails.
### Security
We store your data on encrypted infrastructure, restrict access to authorised team members, and audit every change to sensitive records. Payment card details are handled by our payment processor — they never touch our servers.
### Cookies
We use only the cookies needed to keep you signed in and to remember your booking choices while you fill the wizard. No third-party tracking.
### Contact
Questions? Reach out:
- WhatsApp / Phone: **01037970576**
- Address: **Zahraa El Maadi, Cairo**
_Last updated: this version is timestamped on bookings that accepted it._
