TPP Studio Booking

## Refund & Cancellation Policy We want every booking with The Studio to feel fair, so this page lays out exactly what happens if plans change. ### Cancellation by the customer - **More than 48 hours before the session start** — full refund of any amount paid, minus the payment processor fee (where applicable). - **Between 48 and 24 hours before the session** — 50% refund. - **Less than 24 hours before the session** — non-refundable. The slot was reserved for you and we already turned other bookings away. ### Rescheduling - Each booking can be rescheduled **once** at no extra charge, as long as the request lands **at least 48 hours before the session start**. The new slot must be available; if the new session totals more than the original, the difference is payable, and if it's less the difference is credited back. ### Cancellation by The Studio If we have to cancel a session on our end (equipment failure, force majeure, etc.) you get a **full refund OR a free reschedule** — your choice. ### No-show - Not showing up on the day is treated the same as a last-minute cancellation. The session is non-refundable. ### How to request a refund or reschedule Open the confirmation link from your booking email and use the **Cancel booking** or **Reschedule** buttons. For anything urgent or out of policy, WhatsApp / call us on **01037970576**. ### Disputes Refund disputes are reviewed within 5 business days. If you believe the policy has been applied unfairly, reply to your booking email or contact us on the number above. _Last updated: this is version maintained by The Studio. Each version is timestamped on the booking that accepted it._